Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.


Injuries

The practice is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident and Emergency (A&E) Department at the City Hospital, telephone 0115 969 1169.

Also in the event of poisoning or overdose then attend A&E.


Urgent Problems

If you have an urgent medical problem you can:

Telephone the Surgery

Telephone 0115 963 2184 during our surgery opening times.
The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible. Urgent appointments are to discuss one problem only, and we are unable to guarantee that you will be able to see the clinician of your choice.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.


NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999