General Patient Information

Comments, Suggestions and Complaints

We always try to provide the best service, but there may be times when you feel this has not happened or things could have been handled better.  We hope you will allow us to look into and, if necessary, correct any problems that you have identified.  If you have any complaints, please contact our Business Manager on 0115 963 2184 or in writing.

A leaflet explaining our in house complaints procedure is available at the patient reception, posted on our patient reception board and may also be sent to you by post or email upon request.

Please also let us have your comments both positive and negative by completing our comments & suggestions form.

Nottingham North and East CCG

Nottingham North and East Clinical Commissioning Group Website.

The OM Surgery is one of several practices that make up Nottingham North and East Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website,

GP Average Earnings

It is a contractual requirement that we publish the average pay for the GPs working to deliver NHS services to patients at our practice.

For the financial year 2014/15 the average pay for GPs working at OM Surgery was £42,763 before tax and National Insurance. This is for 1 full time GP, and 2 locum GPs who worked in the practice for more than six months.

Please note that this figure does not take into consideration how many days or sessions that are worked by an individual GP - it is an average only.