General Patient Information
Complaints
We always try to provide the best service, but there may be times when you feel this has not happened or things could have been handled better. We hope you will allow us to look into and, if necessary, correct any problems that you have identified. If you have any complaints, please contact our Business Manager on 0115 963 2184 or in writing.
A leaflet explaining our in house complaints procedure is available at the patient reception, posted on our patient reception board and may also be sent to you by post or email upon request.
NHS Nottingham and Nottinghamshire Clinical Commissioning Group
The OM Surgery is one of several practices that make up NHS Nottingham and Nottinghamshire Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need.
For details of all primary care services in the area, look at the NHS Nottingham and Nottinghamshire Clinical Commissioning Group website.
Patient Feedback
Please let us have your comments both positive and negative by completing a Friends and Family Test.
GP Average Earnings
The average pay for GPs working in OM Surgery in the last financial year before tax and National Insurance was £67,819.
This is for 1 GP and 2 locum GPs who worked in the practice for more than 6 months.
All GP practices are required to declare the mean earnings (e.g. average) for GPs working to deliver NHS services to patients based on total list size.
It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.